Ordering Products From Us

For spectacle frame purchase: Currently, we only offer frame purchase online. The frames come with the demo (plastic) lenses that do not offer any UV protection or anti-reflection coating. If you would like to include lenses with UV protection, anti-reflection coating, and/or blue light protection, you can WhatsApp us at +65 98349020 for a personalized quotation.

For contact lenses purchase: Contact lenses are considered medical devices in Singapore. You are required to undergo an eye examination with an optometrist before contact lenses can be dispensed.
For existing customers with an up-to-date prescription from us, you may place your order based on the total number of boxes you require, and we will process your lenses based on your latest prescription.
If you do not have an updated prescription from us or are a first-time wearer, please make an appointment with our optometrists here before placing your order.

If you would like to purchase our product in person, please visit our store at Blk 264 Serangoon Central #01-223 Singapore 550264. We are open from 12pm to 8pm everyday except for Tuesdays and Wednesdays.

  1. In case you already know your prescription: you can send us an email at hello@nooneyewear.sg or Whatsapp us at +65 98349020 with your prescription details for a quotation of your lens pricing. Alternatively, you can schedule an appointment with us at our store here, where we will discuss the best lens options based on the frame of your choice.
  2. In case you don’t have your prescription: we also provide eye examination service for free (usual price: $15) if you are purchasing a frame from us. You can schedule for an eye examination here.

Shipping Matters

We aim to process all orders within 48 hours of receiving them.

  • Spectacle frame purchase: Receive within ~5–7 working days

  • Sunglasses purchase: Receive within~5–7 working days

  • Contact lens purchase (existing customers with an up-to-date prescription): Receive within ~7–10 working days

  • Contact lens purchase without an up-to-date prescription: Your order will only be processed after we verify your contact lens details. If you have not booked an appointment, we will reach out via WhatsApp to schedule one.

  • Accessories: Receive within ~5–7 working days

All orders will be shipped via door-step courier.

Please note that we currently only ship within Singapore.

Shipping is complimentary for all orders above $50 SGD.

Flat shipping rate of $4 is charged for all orders below $50 SGD.

Exchange & Refund

While we are confident you’ll love Noon Eyewear products, we understand that sometimes things don’t work out. For a full refund, you have a 7-day window from the delivery date to initiate a return for your frame and non-prescription lenses.

Our 7-day return policy still applies to prescription orders, but we will refund only the cost of the frames because the lenses are made to order according to your exact prescription.

To be eligible, returned items must be in their original condition, free from signs of wear and tear, and include all original components (e.g., glasses case). All returns undergo inspection, typically taking 5-7 business days. Do note that Noon Eyewear will courier back any returned glasses that do not meet the above return criteria.

However, for all returns and exchanges, we hope you will understand that we ask you to assume responsibility for shipping your order back to our showroom at Noon Eyewear Blk 264 Serangoon Central #01-223 Singapore 550264. We will cover the fee of shipping any replacement back to you.

To initiate a return or exchange, please email us at hello@nooneyewear.sg. Upon receipt and inspection of your return, we will process your refund, which will be credited back to the card used during the original purchase.

From time to time, manufacturing defects can occur. If your item reaches you with a defect (from either manufacturing or from improper handling by customs), please email us at hello@nooneyewear.sg. The item must be returned to us before we can process a refund or send a replacement, so do be patient with us! If your item is defective, we will ship you a replacement free of charge. 

All our frames and lenses are covered by a comprehensive 1-year warranty, safeguarding against any potential manufacturing defects from the moment of purchase. For fine-tuning or repairs, email us at hello@nooneyewear.sg, and we will guide you to the closest physical store with our dedicated team to assist you promptly and professionally.

Online Purchase Of Prescription Glasses

While we are confident you’ll love Noon Eyewear products, we understand that sometimes things don’t work out. For a full refund, you have a 7-day window from the delivery date to initiate a return for your frame and non-prescription lenses.

Our 7-day return policy still applies to prescription orders, but we will refund only the cost of the frames because the lenses are made to order according to your exact prescription.

To be eligible, returned items must be in their original condition, free from signs of wear and tear, and include all original components (e.g., glasses case). All returns undergo inspection, typically taking 5-7 business days. Do note that Noon Eyewear will courier back any returned glasses that do not meet the above return criteria.

However, for all returns and exchanges, we hope you will understand that we ask you to assume responsibility for shipping your order back to our showroom at Noon Eyewear Blk 264 Serangoon Central #01-223 Singapore 550264. We will cover the fee of shipping any replacement back to you.

To initiate a return or exchange, please email us at hello@nooneyewear.sg. Upon receipt and inspection of your return, we will process your refund, which will be credited back to the card used during the original purchase.

From time to time, manufacturing defects can occur. If your item reaches you with a defect (from either manufacturing or from improper handling by customs), please email us at hello@nooneyewear.sg. The item must be returned to us before we can process a refund or send a replacement, so do be patient with us! If your item is defective, we will ship you a replacement free of charge. 

All our frames and lenses are covered by a comprehensive 1-year warranty, safeguarding against any potential manufacturing defects from the moment of purchase. For fine-tuning or repairs, email us at hello@nooneyewear.sg, and we will guide you to the closest physical store with our dedicated team to assist you promptly and professionally.